Solace, the digital health platform that connects patients with expert health advocates, has closed a $60 million Series B funding round. This raise reflects accelerating market conviction that healthcare advocacy is a critical standard of care that drives better outcomes, lowers costs, and enhances patient experiences.
Founded in 2022, Solace was built to fix a broken system and improve health outcomes by prioritizing humans at the center of healthcare. This funding round validates the founding thesis that personalized healthcare navigation is effective, and essential.
This round was led by Menlo Ventures with participation from existing backers Craft Ventures, Inspired Capital and Torch Capital, as well as new investor SignalFire.
“The healthcare industry is at a tipping point. Payers increasingly recognize that patient advocacy isn't a support function. It's structurally necessary," said Jeremy Gurewitz, CEO and co-founder of Solace. "This investment validates our momentum and the critical role advocacy plays in reshaping the healthcare landscape."
Solace’s proprietary EHR and data platform eliminates friction and brings clarity to the modern care journey. This funding will accelerate development across the patient and advocate experiences while Solace scales its national network of healthcare advocates.
"Solace delivers what legacy systems can’t," said Sara Sargent, Chief Product Officer and co-founder of Solace. "Personalized, tech-enabled advocacy that scales. Our platform anticipates needs, guides decisions in real time, and makes advocacy an integral part of every patient’s experience."
This funding follows a period of rapid growth for Solace, signaling a growing demand for solutions that prioritize people over process in healthcare.
"Our investment in Solace underscores our conviction that healthcare advocacy will quickly become a core component of modern healthcare delivery," said JP Sanday, Partner at Menlo Ventures. "Solace's compelling early data proves not just better patient outcomes, but fundamentally stronger financial and clinical outcomes for payers.”
About Solace
Solace is a digital platform that connects patients with expert healthcare advocates covered by insurance. The U.S. healthcare system is deeply fragmented, and gaps in care are at the root of countless health issues for millions. After personal experiences with the healthcare system, Solace’s co-founders Jeremy Gurewitz and Sara Sargent launched Solace in 2022 to fight for the millions of patients in the U.S. who have to navigate healthcare alone.
Solace exists to empower patients, improve outcomes, and restore the promise of the U.S. healthcare system, supporting individuals and families in ways the health system can’t. Advocates on Solace do everything from coordinating consultations and treatment regimens to maintaining continuity of care and handling the inevitable obstacles that arise when patients interact with the healthcare system. Solace’s network includes advocates across all 50 U.S. states and is covered by Medicare and major Medicare Advantage insurers, including Aetna, Blue Cross Blue Shield, Cigna, Humana, and UnitedHealthcare. Learn more about Solace and how to work with an advocate by visiting www.solace.health.
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“The healthcare industry is at a tipping point. Payers increasingly recognize that patient advocacy isn't a support function. It's structurally necessary."